What is the privacy policy about?

This privacy policy document lays out how Growth Elephant (also referred to as “we”, “us” or “Growth Elephant” in this policy), may collect and use personal information from the users/visitors of this website (also referred to as “you”) when you visit or otherwise use our website. One of the primary intents of this document is to make it transparent to you, our methods of collecting and using the information on this website.

What information do we collect?

The information that we collect about you broadly falls under the following categories:

• Information that you provide to us: This includes any information submitted by you by using the “Contact Us” buttons, participating in a survey on the website, submitting contact details via any social media channels/campaigns or by emailing/calling us. This generally includes one or more of the following – name, email, telephone number, business name and address etc. We do not ask for any financial information like account numbers, credit card numbers etc.
• Automatically collected information: When you visit our website, our web servers collect certain information from the web browser on your computer/mobile phone or any other device used by you to access our website. This automated information collection typically includes web traffic analytics information like your browser type, platform type (the operating system of your device), the pages on your website you visit etc. We use small text files called “cookies” (explained later on this page) to store this information.

How do we store that information?

One of the fundamental tenets we follow is to ensure that your personal information is kept confidential and not kept around for any longer than is necessary. We use some third-party services (most typically web analytics services) to enhance your experience as mentioned above. We use these services only when we are satisfied that they follow the necessary data protection and privacy laws.

What do we do with that information?

We use the information provided by you to:

• To establish your connect with us and provide services to you.
• To communicate with you about any promotional offers, changes in services, timings, upcoming services, any troubleshooting needed.
• To limit your access to our services in case of observed abuse or violations of terms of service, including this privacy policy.

We use the automatically collected information:

• To enrich your browsing experience.
• To optimise the information on and features of our website to make it easier for the users/visitors.

How do we utilize cookies?

Our web server makes use of “cookies” which are small text files. We use these to store the automatically collected information about you when you visit our website. The information stored in these cookies is used to enrich your browsing experience. For example, serving mobile-optimised pages to you if you are using a mobile device.

Which cookies do we use?

Our website uses the following types of cookies:

• Essential/Mandatory cookies

These are the cookies which we need to help you navigate the site and/or use its features. These are also known as “First-Party” cookies. Without these cookies, functionality like serving content best-suited for your device (for example, mobile-optimised content for mobile devices) cannot be implemented.

• Analytics/Performance cookies

These cookies store information about how visitors use our site so that we can analyse traffic to our site and understand the ways in which visitors visit and go through our site. We use cookies issued by a “third-party” web analytics service for this. These cookies are also known as “Third Party” cookies. These cookies do not contain information which could be used to personally identify a user. The information collected by these cookies is anonymised and aggregated. It is used to enhance the performance of the site on your devices.

• Social media sharing cookies

These cookies are used when you share information from our website using one or more of the social media sharing buttons provided. These services currently include LinkedIn, Twitter, Facebook, Google+, YouTube, Pinterest and Instagram. The social network you use may record or link your behaviour for targeting / advertising activities. This is in no way controlled by Growth Elephant. By using these features, you consent to the aforementioned usage.

Links to other (“third-party”) websites

The privacy policy stated in this document applies only to our website and services offered by us. Our website, the content present on it and services/information offered by us may contain links to other websites. We do not have control over these websites and this privacy policy does not apply to them.

Changes/Updates to the privacy policy

Growth Elephant may change this policy from time to time, and the changes will be reflected by updating this page. To ensure that you are aware of the latest applicable privacy policy, we advise you to check this page from time to time. This policy was last updated on 30 April 2019.