What is the privacy policy about?

This privacy policy document lays out how Growth Elephant (also referred to as “we”, “us” or “Growth Elephant” in this policy), may collect and use personal information from the users/visitors of this website (also referred to as “you”) when you visit or otherwise use our website. One of the primary intents of this document is to make it transparent to you, our methods of collecting and using the information on this website.

What information do we collect?

The information that we collect about you broadly falls under the following categories:

• Information that you provide to us:
  This includes any information submitted by you by using the “Contact Us” buttons,
  participating in a survey on the website, submitting contact details via any
  social media channels/campaigns or by emailing/calling us. This generally
  includes one or more of the following – name, email, telephone number, business
  name and address etc. We do not ask for any financial information like account
  numbers, credit card numbers etc.
• Automatically collected information:
  When you visit our website, our web servers collect certain information from
  the web browser on your computer/mobile phone or any other device used by you
  to access our website. This automated information collection typically includes
  web traffic analytics information like your browser type, platform type (the
  operating system of your device), the pages on your website you visit etc. We
  use small text files called “cookies” (explained later on this page) to store
  this information.

How do we store that information?

One of the fundamental tenets we follow is to ensure that your personal information is
kept confidential and not kept around for any longer than is necessary. We use
some third-party services (most typically web analytics services) to enhance
your experience as mentioned above. We use these services only when we are
satisfied that they follow the necessary data protection and privacy laws.

What do we do with that information?

We use the information provided by you to:

• To establish your connect with us and provide services to you.
• To communicate with you about any
  promotional offers, changes in services, timings, upcoming services, any
  troubleshooting needed.
• To limit your access to our services
  in case of observed abuse or violations of terms of service, including this
  privacy policy.

We use the automatically collected information:

• To enrich your browsing experience.
• To optimize the information on and
  features of our website to make it easier for the users/visitors.

How do we utilize cookies?

Our web server makes use of “cookies” which are small text files. We use these to
store the automatically collected information about you when you visit our
website. The information stored in these cookies is used to enrich your
browsing experience. For example, serving mobile-optimised pages to you if you
are using a mobile device.

Which cookies do we use?

Our website uses the following types of cookies:

• Essential/Mandatory cookies

These are the cookies which we need to help you navigate the site and/or
use its features. These are also known as “First-Party” cookies. Without these
cookies, functionality like serving content best-suited for your device (for
example, mobile-optimised content for mobile devices) cannot be implemented.

• Analytics/Performance cookies

These cookies store information about how visitors use our site so that
we can analyse traffic to our site and understand the ways in which visitors
visit and go through our site. We use cookies issued by a
“third-party” web analytics service for this. These cookies are also
known as “Third Party” cookies. These cookies do not contain information which
could be used to personally identify a user. The information collected by these
cookies is anonymised and aggregated. It is used to enhance the performance of
the site on your devices.

• Social media sharing cookies

These cookies are used when you share information from our website using
one or more of the social media sharing buttons provided. These services
currently include LinkedIn, Twitter, Facebook, Google+, YouTube, Pinterest and
Instagram. The social network you use may record or link your behaviour for
targeting / advertising activities. This is in no way controlled by Growth
Elephant. By using these features, you consent to the aforementioned usage.

Links to other (“third-party”) websites

The privacy policy stated in this document applies only to our website and services offered by us. Our
website, the content present on it and services/information offered by us may
contain links to other websites. We do not have control over these websites and
this privacy policy does not apply to them.

Changes/Updates to the privacy policy

Growth Elephant may change this policy from time to time, and the changes will be reflected by
updating this page. To ensure that you are aware of the latest applicable
privacy policy, we advise you to check this page from time to time.